Who We Are
Memorable Green - Unipessoal Lda ("Memorable Green", "we", "us") is a company headquartered in Faro, Portugal. We are the data controller responsible for the personal data described in this policy.
- Entity: Memorable Green - Unipessoal Lda
- NIPC: 518 951 618
- Registered office: UAlg Tec Start, Incubadora da Universidade do Algarve, Campus de Gambelas, Pavilhão B1, 8005-226 Faro, Portugal
- Contact: contact@memorablegreen.com
Information We Collect
We collect only what we need to respond to you and run our practice:
- Information you give us directly. When you contact us by email, by phone, through our website contact form, or by booking a call through our scheduling link, we collect your name, email address, phone number, company, and the contents of your message.
- Scheduling and payment data. When you book a call, our scheduling provider (Cal.com) processes your name, email, chosen time and any answers you give on the booking form. Paid bookings are charged through Stripe, which processes your payment details. We never see or store your full card number.
- Website usage data. Our own analytics records the pages you view, the page that referred you, how long you stay and how far you scroll, which booking or contact links you click, your approximate location (country, region and city, read from your network address), and your browser type. It stores a one-way scrambled form of your network address, never the address itself. With your permission, or where a notice is enough and you have not opted out, it also keeps a random visitor identifier in your browser and looks up the organization that owns your network address once per visit and when you click a booking or contact link. Microsoft Clarity records how visitors move through a page; form fields are masked, so what you type is never part of a recording. See Cookies & Analytics below.
- Confidential proposals. If you open a proposal we sent you, we log each access (time, approximate location, browser, and a scrambled form of your network address) and, where the proposal asks for them, the name and email you enter and your agreement to its terms.
- Professional and social media data. Where you interact with us on professional platforms such as LinkedIn, we may see and retain the information those platforms make available to us, such as your name, profile, and any message or engagement you direct to us.
How We Use Your Information, and Why We May
Each use rests on one lawful basis under the GDPR:
- Answering your inquiry and providing the services you ask for: performance of a contract with you, or steps you asked us to take before one.
- Scheduling calls and taking payment for paid bookings: performance of a contract.
- Managing our client and prospect relationships and correspondence: our legitimate interest in running a professional services practice.
- Business communications you have not asked for: your consent where the law requires it, otherwise our legitimate interest in contacting professionals about relevant work. You can object at any time.
- Keeping the site and our confidential documents secure (rate limits, access logs, abuse prevention): our legitimate interest in protecting our systems and our clients' information.
- Counting page views without a visitor identifier: our legitimate interest in knowing how the site is used.
- The visitor identifier, the organization lookup and Clarity session recording: your consent where the law requires it (see the list of places below); elsewhere our legitimate interest, with a way to opt out.
- Tax, accounting and other legal duties: compliance with a legal obligation.
Cookies & Analytics
We place no advertising cookies and we build no advertising profiles about you. We are not in the business of selling attention, and nothing on this site is here to follow you somewhere else.
Two things measure how the site is used. The first is our own analytics, described above, which sets no cookies. The second is Microsoft Clarity, which records how visitors move through a page (clicks, scrolling and mouse movement, shown as recordings and heatmaps) so we can see where the site is confusing. Clarity sets its own cookies, and Microsoft processes that data on our behalf.
Where the law asks for your permission first, we ask, and until you accept no session is recorded, no visitor identifier is stored and no organization lookup is made. Our own page count still notes the visit, without a visitor identifier. That covers the European Economic Area, the United Kingdom, Switzerland, Canada, Brazil, and the US states of California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania and Washington. If we cannot tell where you are, we treat you the same way. Elsewhere a clear notice is what is required, so these run by default and this section is that notice.
If your browser sends a Global Privacy Control signal, we treat it as a no, wherever you are.
Either way the choice stays yours, and you can change it whenever you like: . Turning Clarity off also clears the cookies it set and the visitor identifier.
Any third-party platform you reach through links on our site (for example a scheduling page or a social network) is governed by that platform's own cookie and privacy practices.
When You Use the Chat
The chat on our site is an AI assistant, not a person. When you use it, we keep what you type and any details you give it, such as your name, email address, or company, so we can answer your questions, point you to the right site, and follow up if you ask about a consultation.
Your messages are processed by our AI provider, Anthropic. If you book a call through the chat, that booking goes through Cal.com, the same as a booking made anywhere else on our site. If you opt in to receive emails through the chat, we record the exact question you were asked and the time you agreed.
Where your region requires permission first (the same regions listed above for Microsoft Clarity), the chat loads only after you agree to it in Cookie preferences. You can turn it off at any time: .
Recorded Calls and Meetings
We do not record calls or meetings without asking everyone on them first. If we would like to record, we say so at the start, and you are free to say no.
Social Media & Third-Party Platforms
We maintain a presence on professional platforms, including LinkedIn, and we use those platforms' official tools and approved interfaces to publish content and manage our pages. When we do, we act in accordance with each platform's terms and use the data they provide solely to operate our own accounts and respond to people who engage with us. We do not scrape these platforms, and we do not collect data about you from them beyond what the platform makes available to us through its sanctioned tools. Your use of any third-party platform remains subject to that platform's own privacy policy.
Who We Share It With
We do not sell your personal data. We share it only with the providers below, who process it on our behalf under written terms that require them to protect it, and with the others listed after them:
- Vercel (United States): hosts this website and runs its server code, including our own analytics collector and our chat service at chat.ownedcrm.com.
- Supabase (database servers in the European Union): stores contact form messages, our own analytics records, proposal access logs and chat conversations.
- Microsoft (United States): Microsoft Clarity session recording and heatmaps.
- Anthropic (United States): processes the messages you send our AI chat assistant so it can reply.
- IPinfo (United States): tells us which organization owns a network address, so it receives that address.
- Cal.com (United States): scheduling.
- Stripe (Ireland and United States): payments for paid bookings.
- Hostinger (European Union): our email.
- jsDelivr, a public content delivery network: serves some of the open-source code the site runs on, so it sees your network address and browser details when a page loads.
- Professional advisors in our network (for example legal, IP, tax, or technical specialists) where an engagement requires it and with appropriate confidentiality in place.
- Authorities or third parties where we are required to do so by law, or to protect our rights.
Our analytics collector is our own code, running on the Vercel and Supabase services above. No analytics company receives that data.
International Transfers
We work across Portugal and the United States, and several of the providers above are based in the United States. When personal data goes outside the European Economic Area, we rely on the EU-U.S. Data Privacy Framework where the provider is certified under it, and otherwise on the European Commission's Standard Contractual Clauses in the provider's data processing terms.
How Long We Keep It
- Inquiries and correspondence that do not lead to work: up to 3 years after our last contact.
- Client records, contracts, invoices and payment records: 10 years, as Portuguese tax and accounting law requires.
- Our own analytics records: up to 25 months.
- The visitor identifier in your browser: until you clear it or withdraw consent, when we remove it.
- Clarity recordings: Microsoft keeps them for up to 30 days, or up to 13 months for a recording we mark for review.
- Proposal access logs and reader details: 24 months after the proposal was sent.
- Chat conversations: 24 months after your last message.
When data is no longer needed, we delete or anonymize it.
Children
This site and our services are for businesses and professionals. They are not directed to anyone under 16, and we do not knowingly collect personal data from children. If you believe a child has given us personal data, write to us and we will delete it.
Your Rights
Under the GDPR you have the right to:
- Access, request a copy of the personal data we hold about you.
- Rectification, ask us to correct inaccurate data.
- Erasure, request that we delete your personal data.
- Restriction, ask us to limit how we use your data.
- Portability, receive your data in a structured, machine-readable format.
- Object, object to processing based on our legitimate interests, and to direct marketing at any time.
- Withdraw consent, where our processing relies on your consent.
To exercise any of these rights, email us at contact@memorablegreen.com. You also have the right to lodge a complaint with your local supervisory authority. In Portugal this is the Comissão Nacional de Proteção de Dados (CNPD). If you live in a US state with its own privacy law, such as California, you have the rights that law gives you, and we do not sell or share personal information for advertising.
Contact
For any question about this policy or how we handle your data:
- Email: contact@memorablegreen.com
- Portugal: +351 967 291 572
- Post: UAlg Tec Start, Incubadora da Universidade do Algarve, Campus de Gambelas, Pavilhão B1, 8005-226 Faro, Portugal
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the date below and, where the change is material, take reasonable steps to let you know.
Last updated: October 3, 2026 · Memorable Green - Unipessoal Lda · NIPC 518 951 618